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Product support
Tool issues, unexpected output or a file that will not open. Include the route, browser, device type, file size and the action that failed.
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Report suspected vulnerabilities with clear reproduction steps, affected routes and browser details. Please avoid including private document contents.
Email securityPrivacy requests
Questions about how files, browser storage and diagnostics are handled, or a request related to your data.
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Missing a tool, a keyboard shortcut or an export format? Tell us what your workflow needs and how you use PDFs day to day.
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Most questions about performance, scanned files, passwords and privacy are already answered.
Please do not send confidential documents in a first message. If a file is needed to reproduce an issue, we will ask for a redacted sample.